KEYTURN SYSTEMS
How we work

Three doors, said plainly.

Everything below is the whole offer. If what you need isn't here, we'll tell you quickly and point you to someone better suited — that costs you nothing and it's how we'd want to be treated.

For: the problem everyone in your business can describe and nobody has solved. Quotes that take days. Enquiries that die overnight. The process that only works when one particular person is in the building.

What happens: a short fit conversation first — we decide together whether this is a Keyturn problem. Then we agree, in writing, what "working" means and what it costs. One number, fixed. Then we build, with your people or around them, and hand it back working — documented, so anyone can run it.

  • Fixed price, agreed before we start. The price is the price; scope negotiates, price doesn't.
  • Typical engagements run $5,000–$25,000; larger firms with bigger stuck problems, up to $50,000.
  • Deposit to start, balance on the agreed outcome.
  • You own everything: the system, the documentation, the knowledge.

For: the change that's bigger than one fix — moving your whole operation up the Curve. This is delivery leadership: thirty years of running teams and programs, pointed at your business.

What happens: we build the strategy with your leadership, plan the execution, and then run your team until it's finished. And "team" means whichever team the work touches — operations, finance, HR, sales, marketing. AI adoption is not an IT project, and we don't arrive as the IT guy.

  • Priced per milestone, fixed at each one. Typical phases run $15,000–$50,000+.
  • Leadership participates, or we don't take the engagement. AI adoption dies without you in the room — we've watched it happen, and we'd rather lose the deal than pretend otherwise.
  • We leave when it runs without us. That's the definition of finished.

Here's what happens after we've built for you: we know your business the way your best people do. Your systems, your data, your bottlenecks — learned by fixing them, not by reading about them. That knowledge doesn't expire, and you can't buy it anywhere else.

The Door keeps it working for you. Front of the queue, always. What we built stays current as AI and your business change. Any question goes straight to the people who don't need it explained. And you get what we're learning across every other business we run — before your competitors do.

You're not buying our time. You're buying the fact that you never have to explain your business twice.
TierResponseMonthlySeats
The DoorWithin 48 hours, plus a monthly working sessionfrom $2,000Limited
The Fast DoorSame business dayfrom $5,000A handful
The Red PhoneImmediate. We pick up.from $12,000One or two, ever

The seat limits aren't marketing — they're arithmetic. That's why the Door is only offered after a Fix or a Run: it has to be worth one of the seats, for both of us.

The exit, designed in from day one: if you ever close the Door, you keep everything — the systems, the documentation, the knowledge, all of it. Leaving costs nothing extra and everything keeps running. We'd rather you stay because it's working than because you're stuck.

The fit

We choose too.

Every engagement starts with a fit conversation, and it runs both ways. We take a limited number of engagements, so this is the honest filter:

We're a fit if…

  • Something real is stuck, and you can name what "better" would look like.
  • Leadership will be in the room. Not every meeting — the ones that matter.
  • You want the outcome more than you want a report about the outcome.
  • You'd rather hear bad news early than good news late.

We're not a fit if…

  • You want a study, a strategy deck, or "recommendations." We don't sell documents.
  • You want to hand the problem over a wall and see it again at the end.
  • You're shopping for the cheapest hourly rate. We don't have one.
  • You need someone to blame more than something fixed.
What we refuse

The NO list.

A firm shows what it is by what it turns down. These aren't policies buried in a contract — they're the operating rules, published:

✕
No fourth door.

We do three things. If your need doesn't fit, we say so and refer you to someone it does fit.

✕
No hourly billing. Ever.

A meter running rewards slow work. A fixed price rewards finished work.

✕
No discounts.

The price is the price. Scope negotiates; price doesn't. You'll never wonder if someone else paid less.

✕
No engagements where leadership won't participate.

AI adoption dies without you in the room. We'd rather lose the deal than pretend.

✕
Nothing we can't hand over documented.

Everything we build comes with the manual, and you own all of it. No hostages.

✕
No "we can start tomorrow."

Limited seats, real start dates. Available-tomorrow means nobody wants you.

✕
No slide decks as deliverables.

A report can be a byproduct. It is never the product. You've paid for that before — it's why this list exists.

Two more things

Bad news first, fast.

You'll hear the problem from us before you find it. Every burned owner has lived the opposite; we run on the opposite of that.

Every engagement ends in a written debrief.

Including what didn't work. Firms that admit what didn't work are the ones you can believe about what did.

References you can phone.

Ask, and we'll connect you with people we've worked with — not quotes on a page, phone numbers.

Start with the assessment.

Twelve questions, three minutes. We see where you stand; you see how we think. Both sides learn whether it's a fit.

Take the Partnership Assessment